Stajby MOXPITALITY

Station

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Guest moment

The build is the show. Guests are watching. Here is what to share while your hands work.

The story

Say it while you build

    Ask them

    Use their name if you have it. Look up from the board when you hand it over.

    Listen

    The whole build, read by the chef on call. Put one earbud in and keep your hands working.

      Put yours next to the example

      Take a photo of the one you just built. Staj holds it up beside the example and tells you what is different, and what to change.

      The example
      Your plate
      Yours

      What you can do

      • Nothing yet. Pass a Practice round or check a plate to add one.

      Before your shift

      It starts with what you already do well.

      Are you on the Bajito team?

      What have you already run?

      How do you like to learn?

      Leading the team? Open the leadership side

      Make it right

      You don't need a manager for this.

      1. Listen. Let them finish. Look up from the board.
      2. Own it. "I'm sorry, that's on us." No excuses.
      3. Fix it. Remake it, or comp one dish or drink. Your call.
      4. Thank them. "Thanks for telling me. Let me take care of you."

      Allergy worry? Stop and get your lead right now, every time.

      What happened?

      What did you do?

      Give a shout-out

      Who made a moment?

      Teammate

      What they did

      Your path at Bajito

      Where you are, and what's next.

      From your chef

      You've got something to learn.